Interesting.
Somehow there is always something in me that doesn't trust Emtel one
bit. Yes the offers are fantastic. Yes I want one too.. but there is
always that "little something" in the back of my mind that makes me not
trust them.
Somehow it doesn't surprise me your speed dropped.
An Emtel lady rang me over 10 days ago, in response to my application. I
was both happy and surprised that they actually responded to my
application!!!. She said someone would "call me soon". Been around 10
days now.. no call... as per usual.
Dhiruj Rambaran.
On 12/07/2015 21:57, Sun wrote:
> Hello Emtel,
>
> I waited the whole day for my favourite stream to be online tonight,
> only to find out that my Airbox has dropped dramatically in speed.
>
> My stream : www.twitch.tv/dotapit <http://www.twitch.tv/dotapit> is
> not even playing on 'low' quality where previously I was able to
> stream flawlessly on HIGH quality.
>
> I immediately reset the airbox and performed a speedtest on the Emtel
> RoseHill Server, I got 7mbps, I tried again and got 13mbps. FYI, I
> have a 20M subscription.
>
>
> I performed a test on international servers, and the results were all
> under 1MBPS, hence explaining my streaming issues with twitch.tv
> <http://twitch.tv>.
>
> I called 8970 and the lady made me repeat all the serial numbers on
> the back of my airbox. That was quite painful(and unnecesary??), then
> she said technicians would contact me during the week. I insisted that
> that's unacceptable as the stream is live AT THE MOMENT. During the
> week I go to work, I mostly need a reliable connection during the
> weekend, I asked her numerous times to connect me to a technician or
> somebody who could solve my problem right now. She kept telling me to
> be patient, as if I wasn't clear enough. Then she connected my call to
> her superior, the latter, sang the same song to me. I insisted I
> needed the problem to be solved on the spot, but she kept telling me
> to be patient(is that something they are told to tell customers?? )
>
> In the end I gave up. I will not be able to enjoy my livestream
> tonight because of your unreliable network. I am copying this email to
> the Mauritius Internet Users mailing list.
>
> Fix This. Please.
> *RAMGOLAM Sandeep
> *
> *Front-end Developer - Designer - Web Enthusiast - Gamer
> **
> *
Received on Sun Jul 12 2015 - 21:36:07 PST