FTTH modem configuration

From: S Moonesamy <sm+mu_at_elandsys.com>
Date: Thu, 30 Sep 2021 00:15:23 -0700

Dear Sir/Madam,

I have a FTTH subscription with Mauritius Telecom since the service
was introduced in Mauritius. I requested that the FTTH modem be
configured in Bridge mode and it was set up in that mode since that
time. I found out last Friday that the modem was remotely
reconfigured in PPPoE mode. I could no longer get Internet access on
my local network because of that change. Furthermore, it caused
significant technical problems at my end.

I sent your company an email last Friday about the above. I
unfortunately have not received an email reply since that day.

Would it be possible to revert the FTTH modem back to Bridge mode as
that was the working configuration?

S. Moonesamy
Received on Thu Sep 30 2021 - 07:16:08 PST

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