Re: FTTH modem configuration

From: Ish Sookun <>
Date: Thu, 30 Sep 2021 11:27:22 +0400

Dear Mr. Singh,

It is common for open source users to configure their modems in bridge
mode. Is there any reason for crippling the modem?


Ish Sookun

On 2021-09-30 11:15, S Moonesamy wrote:
> Dear Sir/Madam,
> I have a FTTH subscription with Mauritius Telecom since the service
> was introduced in Mauritius. I requested that the FTTH modem be
> configured in Bridge mode and it was set up in that mode since that
> time. I found out last Friday that the modem was remotely
> reconfigured in PPPoE mode. I could no longer get Internet access on
> my local network because of that change. Furthermore, it caused
> significant technical problems at my end.
> I sent your company an email last Friday about the above. I
> unfortunately have not received an email reply since that day.
> Would it be possible to revert the FTTH modem back to Bridge mode as
> that was the working configuration?
> Regards,
> S. Moonesamy
Received on Thu Sep 30 2021 - 07:28:01 PST

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