Got an auto-reply asking for the mail to be sent to sales_at_ instead.
---------- Forwarded message ----------
From: Loganaden Velvindron <loganaden_at_gmail.com>
Date: Tue, Jun 28, 2016 at 11:15 PM
Subject: Issues with Emtel wifi plus
To: emtel_at_emtel.com
Cc: "mauritius-internet-users_at_lists.elandnews.com"
<mauritius-internet-users_at_lists.elandnews.com>
Dear Emtel customer support,
I am writing to you as a customer of Emtel wifi plus, which is
advertised as a "illimited"
(
https://www.emtel.com/emtel-wifi-internet).
I am experiencing difficulties with voip calls due to latencies while
my packets travel your network:
192.168.1.1 (192.168.1.1) 0.877 ms 1.185 ms 1.527 ms
2 * * *
3 core-523-bdr-vr01.emtel.com (41.76.47.158) 69.718 ms 77.251 ms 87.445 ms
4 105.235.153.73 (105.235.153.73) 89.490 ms 89.739 ms 89.763 ms
5 105.235.153.74 (105.235.153.74) 99.571 ms 99.863 ms 99.882 ms
6 core-m-518-bdr-ext.emtel.com (41.76.47.41) 105.462 ms 41.530 ms 77.571 ms
7 core-asn-bdr.emtel.com (41.76.47.66) 89.645 ms 99.503 ms 115.510 ms
8 gi0-6-0-3.ccr21.lon02.atlas.cogentco.com (149.6.148.201) 331.776
ms 345.126 ms 345.463 ms
9 be2328.ccr21.lon01.atlas.cogentco.com (130.117.49.85) 351.367 ms
367.980 ms 367.934 ms
10 tata.lon01.atlas.cogentco.com (130.117.15.178) 375.651 ms
375.805 ms 385.491 ms
11 72.14.218.214 (72.14.218.214) 385.834 ms 385.828 ms 395.869 ms
12 72.14.234.65 (72.14.234.65) 311.960 ms 265.000 ms 216.239.54.251
(216.239.54.251) 265.319 ms
13 108.170.232.97 (108.170.232.97) 265.007 ms 108.170.232.99
(108.170.232.99) 260.894 ms 259.382 ms
14 lhr25s10-in-f3.1e100.net (216.58.198.163) 279.550 ms 279.825 ms
279.836 ms
On average, there is an increase of 60-100ms through your network,
which affects gaming, voip, and social media chat forums.
Also, I am unable to use host a VPN solution as the IPv4 address
assigned IS A PRIVATE ADDRESS. There are around 24.6 million IPv4
addresses for the African & Indian Ocean region. Why can't I get a
public IPv4 that I can host my own services such as VPN and SSH ?
I am paying a relatively large amount of money for the 50GB package,
and I find this to be an unacceptable limitation placed upon an
"unlimited" internet package.
Received on Tue Jun 28 2016 - 19:18:17 PST