Hi Mike,
At 18:25 26-11-2015, Jules Mike Giovanni wrote:
>You are indeed right. People are not yet accustomed to browsing online
>reviews in order to acquire the required knowledge when choosing a
>mobile phone that will suit their daily usage. To be safe, some users
>even tend to go for the top-tier mobile phones to ensure that whatever
>they choose fits in their daily usage (but it is not always the case).
>How many times have you seen people owning the latest brand of mobile
>phones and yet only use 1/4th or even less of the device's
>functionalities?
I don't use most of the features which a mobile
phone has to offer. :-) I agree that some users
might go for the top-tier mobile phones to be on
the safe side. Ten years ago, that might have
been a good way to choose a product. Is it still a good way nowadays?
>To answer to your last question, I would say that the main difference
>(for me) is safety. People might opt to buy from a hawker because it is
>more convenient in their point of view. However, they might forget about
>the after-purchase part of the story. Mobile devices tend to fail and
>relying on a "convenient shop" that might disappear at any time is not a
>reassuring idea. Most of it come to a simple fact; if they are not in a
>position to query about the mobile devices they need before purchase,
>are they really in a position to make the call between a hawker and a
>shop?
There is a case at
http://defimedia.info/samsung-galaxy-a7-abime-une-reparation-qui-traine-4093/
about after-sales service. A hawker might be
able to provide better after-sales service than
such a shop. :-) According to the statement from
the "officier de la Consumer Protection Unit" it
is up to the company which sold the product to
take back the faulty product and see that it is fixed.
Referring to the news article, the buyer
initially got a report stating that the problem
was about "Dust found around charger
port". After two weeks, the (support) technician
called to say that "l’écran là ine crack". It is
unfortunate when a shop does not discourage such
a practice as a cracked screen should have been
noticeable when the initial report was written.
>Technology as anywhere in the world has blossomed very quickly in
>Mauritius. In the past decade, we all saw how fast mobile devices
>evolved and same goes for the internet. As a matter of fact, has those
>who are unfamiliar with technology or those who got swept in it capable
>of using it effectively to query about technology itself (Sounds
>ironic)?
If classic telephone usage is viewed as archaic,
technology usage would be quite low. There is,
as you mentioned above, an unfamiliarity with technology.
Regards,
S. Moonesamy
Received on Fri Nov 27 2015 - 18:05:54 PST