Re: Poor Airbox Internet Speed

From: Sun <s4ndeep1203_at_gmail.com>
Date: Mon, 13 Jul 2015 09:52:17 +0400

Hello Abdallah,

If you are eligible for LaFibre & you don't have issues with their
bandwidth cap, there's no reason to wait. LaFibre will always have better
latency than Airbox, by design. The speed packages are same for both.

Thanks and Regards,

*RAMGOLAM Sandeep*

*Front-end Developer - Designer - Web Enthusiast - Gamer**Website :*
barfii.net <http://www.barfii.net>

On 13 July 2015 at 08:52, Abdallah Ramsing <yashircr_at_gmail.com> wrote:

> Hi guys,
>
> Thanks for your feedback on the Emtel Airbox service. I had the intention
> of acquiring it myself in the near future but it seems that the Internet
> facilities are not worth it.
> I think I will prefer investing more on my current MyT connection.
> That is the advantage of getting to discuss with early adopters.
>
> Have a nice week ahead.
>
> Regards,
> Abdallah
>
> On 13 July 2015 at 01:35, DR <mailinglist_at_shoponline.mu> wrote:
>
>> Interesting.
>>
>> Somehow there is always something in me that doesn't trust Emtel one bit.
>> Yes the offers are fantastic. Yes I want one too.. but there is always that
>> "little something" in the back of my mind that makes me not trust them.
>>
>> Somehow it doesn't surprise me your speed dropped.
>>
>> An Emtel lady rang me over 10 days ago, in response to my application. I
>> was both happy and surprised that they actually responded to my
>> application!!!. She said someone would "call me soon". Been around 10 days
>> now.. no call... as per usual.
>>
>> Dhiruj Rambaran.
>>
>>
>>
>>
>> On 12/07/2015 21:57, Sun wrote:
>>
>> Hello Emtel,
>>
>> I waited the whole day for my favourite stream to be online tonight,
>> only to find out that my Airbox has dropped dramatically in speed.
>>
>> My stream : www.twitch.tv/dotapit is not even playing on 'low' quality
>> where previously I was able to stream flawlessly on HIGH quality.
>>
>> I immediately reset the airbox and performed a speedtest on the Emtel
>> RoseHill Server, I got 7mbps, I tried again and got 13mbps. FYI, I have a
>> 20M subscription.
>>
>>
>> I performed a test on international servers, and the results were all
>> under 1MBPS, hence explaining my streaming issues with twitch.tv.
>>
>> I called 8970 and the lady made me repeat all the serial numbers on the
>> back of my airbox. That was quite painful(and unnecesary??), then she said
>> technicians would contact me during the week. I insisted that that's
>> unacceptable as the stream is live AT THE MOMENT. During the week I go to
>> work, I mostly need a reliable connection during the weekend, I asked her
>> numerous times to connect me to a technician or somebody who could solve my
>> problem right now. She kept telling me to be patient, as if I wasn't clear
>> enough. Then she connected my call to her superior, the latter, sang the
>> same song to me. I insisted I needed the problem to be solved on the spot,
>> but she kept telling me to be patient(is that something they are told to
>> tell customers?? )
>>
>> In the end I gave up. I will not be able to enjoy my livestream tonight
>> because of your unreliable network. I am copying this email to the
>> Mauritius Internet Users mailing list.
>>
>> Fix This. Please.
>>
>> *RAMGOLAM Sandeep *
>>
>> *Front-end Developer - Designer - Web Enthusiast - Gamer *
>>
>>
>>
>
Received on Mon Jul 13 2015 - 05:52:50 PST

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