Re: Poor Airbox Internet Speed

From: Abdallah Ramsing <yashircr_at_gmail.com>
Date: Mon, 13 Jul 2015 11:02:49 +0400

Hi Sun,

Thanks for the suggestion. I am going to check it as soon as possible.

Regards,
Abdallah

On 13 July 2015 at 09:52, Sun <s4ndeep1203_at_gmail.com> wrote:

> Hello Abdallah,
>
> If you are eligible for LaFibre & you don't have issues with their
> bandwidth cap, there's no reason to wait. LaFibre will always have better
> latency than Airbox, by design. The speed packages are same for both.
>
> Thanks and Regards,
>
> *RAMGOLAM Sandeep*
>
> *Front-end Developer - Designer - Web Enthusiast - Gamer**Website :*
> barfii.net <http://www.barfii.net>
>
> On 13 July 2015 at 08:52, Abdallah Ramsing <yashircr_at_gmail.com> wrote:
>
>> Hi guys,
>>
>> Thanks for your feedback on the Emtel Airbox service. I had the intention
>> of acquiring it myself in the near future but it seems that the Internet
>> facilities are not worth it.
>> I think I will prefer investing more on my current MyT connection.
>> That is the advantage of getting to discuss with early adopters.
>>
>> Have a nice week ahead.
>>
>> Regards,
>> Abdallah
>>
>> On 13 July 2015 at 01:35, DR <mailinglist_at_shoponline.mu> wrote:
>>
>>> Interesting.
>>>
>>> Somehow there is always something in me that doesn't trust Emtel one
>>> bit. Yes the offers are fantastic. Yes I want one too.. but there is always
>>> that "little something" in the back of my mind that makes me not trust them.
>>>
>>> Somehow it doesn't surprise me your speed dropped.
>>>
>>> An Emtel lady rang me over 10 days ago, in response to my application. I
>>> was both happy and surprised that they actually responded to my
>>> application!!!. She said someone would "call me soon". Been around 10 days
>>> now.. no call... as per usual.
>>>
>>> Dhiruj Rambaran.
>>>
>>>
>>>
>>>
>>> On 12/07/2015 21:57, Sun wrote:
>>>
>>> Hello Emtel,
>>>
>>> I waited the whole day for my favourite stream to be online tonight,
>>> only to find out that my Airbox has dropped dramatically in speed.
>>>
>>> My stream : www.twitch.tv/dotapit is not even playing on 'low' quality
>>> where previously I was able to stream flawlessly on HIGH quality.
>>>
>>> I immediately reset the airbox and performed a speedtest on the Emtel
>>> RoseHill Server, I got 7mbps, I tried again and got 13mbps. FYI, I have a
>>> 20M subscription.
>>>
>>>
>>> I performed a test on international servers, and the results were all
>>> under 1MBPS, hence explaining my streaming issues with twitch.tv.
>>>
>>> I called 8970 and the lady made me repeat all the serial numbers on
>>> the back of my airbox. That was quite painful(and unnecesary??), then she
>>> said technicians would contact me during the week. I insisted that that's
>>> unacceptable as the stream is live AT THE MOMENT. During the week I go to
>>> work, I mostly need a reliable connection during the weekend, I asked her
>>> numerous times to connect me to a technician or somebody who could solve my
>>> problem right now. She kept telling me to be patient, as if I wasn't clear
>>> enough. Then she connected my call to her superior, the latter, sang the
>>> same song to me. I insisted I needed the problem to be solved on the spot,
>>> but she kept telling me to be patient(is that something they are told to
>>> tell customers?? )
>>>
>>> In the end I gave up. I will not be able to enjoy my livestream
>>> tonight because of your unreliable network. I am copying this email to the
>>> Mauritius Internet Users mailing list.
>>>
>>> Fix This. Please.
>>>
>>> *RAMGOLAM Sandeep *
>>>
>>> *Front-end Developer - Designer - Web Enthusiast - Gamer *
>>>
>>>
>>>
>>
>
Received on Mon Jul 13 2015 - 07:03:04 PST

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