Good stuff.
More people should complain in order to be heard.
jimmy.
On 19 May 2015 at 16:52, Sun <s4ndeep1203_at_gmail.com> wrote:
> Hello Jimmy,
>
> I have raised the exact same issue at ICTA via email. They registered my
> complaint and informed Orange about the complaint. I am glad I am not the
> only one who feels this situation is extremely unfair. *I am still
> waiting *for an explanation from Orange regarding the difference in
> bandwidth of two packages being sold at the same price.
>
> I hope more people voice out to ICTA about this issue. Surely they cannot
> keep ignoring the matter.
>
> Thanks and Regards,
>
> *RAMGOLAM Sandeep*
>
> *Front-end Developer - Designer - Web Enthusiast - Gamer**Website :*
> barfii.net <http://www.barfii.net>
>
> On 16 May 2015 at 17:42, Ish Sookun <ish_at_hacklog.in> wrote:
>
>> Hello Jimmy,
>>
>> On Sat, May 16, 2015 at 3:47 PM, jimmy banjeet <cbanjeet_at_gmail.com>
>> wrote:
>>
>>>
>>> I am unhappy that I have to pay Rs799 for a 1Mb ADSL connection speed
>>> when my friends from other parts of the country who pay the same fee are
>>> getting 10Mb connection speed.
>>>
>>
>> I pay Rs 949 for 1Mbps MyT.
>>
>>
>>>
>>> Now my complain is:
>>> If we pay the same money, everyone is supposed to get the same similar
>>> service. For example we all pay a fixed amount as license fee to MBC every
>>> month.In return, we are delivered the same number of channels everywhere on
>>> the island. Likewise if i pay the same amount of money to Mauritius telecom
>>> like my friend living in RoseHill, then I should get the same service. If
>>> the service is different, then the fee should be different.
>>>
>>
>> I do not know if officers who sit on cozy chairs will take this
>> complaint into consideration. It seems that they have a problem replying to
>> emails. There is a "lengthy" procedure on icta.mu[1] explaining how to
>> make a complaint. I do not know if the procedure is made such way to
>> discourage people from sending complaints.
>>
>> I believe complaint submission should be made as easy as possible. There
>> should also be a facility for anonymous complaints.
>>
>>
>>>
>>> N.B. Mauritius telecom said: everyone will get 10Mb/Fiber speed when
>>> they enter the fiber zone. But when i went to the orange website and check
>>> the expected coverage; surprisingly it said: April 2017. I cannot keep
>>> paying the same fees if their service/offer is not uniform.
>>>
>>>
>> I agree with you.
>>
>> Regards,
>>
>> --
>> Ish Sookun
>>
>> - Geek by birth, Linux by choice.
>> - I blog at HACKLOG.in.
>>
>> https://twitter.com/IshSookun ^^ Do you tweet?
>>
>
>
Received on Fri May 22 2015 - 08:43:13 PST