Hello Jimmy,
I have raised the exact same issue at ICTA via email. They registered my
complaint and informed Orange about the complaint. I am glad I am not the
only one who feels this situation is extremely unfair. *I am still waiting *for
an explanation from Orange regarding the difference in bandwidth of two
packages being sold at the same price.
I hope more people voice out to ICTA about this issue. Surely they cannot
keep ignoring the matter.
Thanks and Regards,
*RAMGOLAM Sandeep*
*Front-end Developer - Designer - Web Enthusiast - Gamer**Website :*
barfii.net <
http://www.barfii.net>
On 16 May 2015 at 17:42, Ish Sookun <ish_at_hacklog.in> wrote:
> Hello Jimmy,
>
> On Sat, May 16, 2015 at 3:47 PM, jimmy banjeet <cbanjeet_at_gmail.com> wrote:
>
>>
>> I am unhappy that I have to pay Rs799 for a 1Mb ADSL connection speed
>> when my friends from other parts of the country who pay the same fee are
>> getting 10Mb connection speed.
>>
>
> I pay Rs 949 for 1Mbps MyT.
>
>
>>
>> Now my complain is:
>> If we pay the same money, everyone is supposed to get the same similar
>> service. For example we all pay a fixed amount as license fee to MBC every
>> month.In return, we are delivered the same number of channels everywhere on
>> the island. Likewise if i pay the same amount of money to Mauritius telecom
>> like my friend living in RoseHill, then I should get the same service. If
>> the service is different, then the fee should be different.
>>
>
> I do not know if officers who sit on cozy chairs will take this
> complaint into consideration. It seems that they have a problem replying to
> emails. There is a "lengthy" procedure on icta.mu[1] explaining how to
> make a complaint. I do not know if the procedure is made such way to
> discourage people from sending complaints.
>
> I believe complaint submission should be made as easy as possible. There
> should also be a facility for anonymous complaints.
>
>
>>
>> N.B. Mauritius telecom said: everyone will get 10Mb/Fiber speed when they
>> enter the fiber zone. But when i went to the orange website and check the
>> expected coverage; surprisingly it said: April 2017. I cannot keep paying
>> the same fees if their service/offer is not uniform.
>>
>>
> I agree with you.
>
> Regards,
>
> --
> Ish Sookun
>
> - Geek by birth, Linux by choice.
> - I blog at HACKLOG.in.
>
> https://twitter.com/IshSookun ^^ Do you tweet?
>
Received on Tue May 19 2015 - 12:52:43 PST