Hello Yuv,
I apologize for the late reply.
>Since when have you been experiencing with "slow internet" because of the monthly package limit?Since last month.
Actually, I did not even receive an email to notify me that I exceeded the package. I don't even know if they have an email address. Anyways, I was quite surprised to see that I exceeded my monthly package because I never did! How come reach half of the monthly package in less than two weeks? My brother called Orange for an explanation and he was told it was because of streaming and Skype. This is why I wanted to know if there was any software which I could use to track how many GB I use per min/hr/day.
According to Orange, I have used 51614,307Mbps so far this month.
Talking about our Orange Monthly package problems reminds me of an email SM wrote to Orange:
http://lists.elandnews.com/archive/mauritius/internet-users/2015/08/3103.html
http://lists.elandnews.com/archive/mauritius/internet-users/2016/04/5475.html
Personally, when a company avoids to provide such useful information or mere explanation about the things they write (I guess for marketing purposes), I think tend to be quite skeptical about how they are dealing with 'ensuring we are having a good customer (Internet) experience'.
Do you think we might reach to this level in a few years?
Kind regards,
Shelly Hermia Bhujun
From: locustv2_at_gmail.com
Date: Tue, 12 Jul 2016 22:56:29 +0400
Subject: Re: Have you exceeded your Mauritius Telecom Internet monthly package?
To: sm+mu_at_elandsys.com
CC: shelly_hermia_at_hotmail.com; mauritius-internet-users_at_lists.elandnews.com
Hi Shelly,
Since when have you been experiencing with "slow internet" because of the monthly package limit?
There are 3-4 person using my internet connection at home and everything has been going just fine from the beginning (i.e. since i was moved to the fibre cables). My monthly package usually lasted for around 18-20 days so my limit was reached aroung the 18th to 20th of the month. Last month i received email about the limit exceeded on the 20th.
But a strange thing happened this month and my package was over by the 2nd day of the month and i am still wondering how can that be possible. I emailed orange about this matter explaining how the internet is used at my place and that it would be almost impossible to reach the limit so fast.
Their response to my mail was so funny. They replied in just 1 line saying what i pointed out was the problem, that i had only 11GB out of 75GB left.
If you did experience something similar to this, i.e. monthly package limit exceeded so fast, then something is definitely wrong with MyT.
RegardsYuv
On Tue, Jul 12, 2016 at 10:25 PM, S Moonesamy <sm+mu_at_elandsys.com> wrote:
Hi Shelly,
Received on Mon Jul 18 2016 - 16:22:14 PST