It's bandwidth contention coming out of Mauritius (which also shares the
same underseas cables with other countries).
Different ISPs have been dramatically increasing sold bandwidth (not just
on Mauritius) which has caused extreme congestion issues. Some providers
have increased residential bandwidth by ten times, along with providing
free access to Facebook etc. Asia is a particular problem, once you hit
Malaysia traffic plunges off a cliff.
We have a business in Mauritius, we ended up getting around latency issues
by paying for MPLS private circuits (we basically pay to reserve portions
of the undersea fibres). Doing this we've returned speeds to 100ms or so.
On Thursday, 5 November 2015, Loganaden Velvindron <logan_at_afrinic.net>
wrote:
>
>
> On 11/5/15 8:42 PM, Shelly Hermia Bhujun wrote:
>
> Hello all,
>
> I got the following reply from Orange regarding the latency test I did
> with www.facebook.com
> Any advice about this issue?
>
>
> I don't agree with the statement, at least partly.
>
> Back in 2007, I was getting 150-180 ms Latency on a 512Kb/s business line
> to facebook/myspace. Fast forward to 2015, and we are getting 650ms. Right
> now, at home I have a 30Mb/s line with a 350 ms latency to facebook.
>
> What changed ?
>
> The latency got worse, while the download speed increases. However, the
> needs of users have changed. People want *responsive* websites, Voip, and
> Google Hangout sessions. Who wants to wait 3 minutes to get a 30 characters
> message on whatsapp ?
>
> Orange, Emtel, and Bharat need to investigate and fix the latency.
> Personally, I believe that they can reach latencies of around 90ms to
> 120ms, if they care about their customers.
>
>
>
> Kind regards,
> Shelly
>
>
> ________________________________________________________________________________
>
> Dear Ms Shelly Bhujun
>
> I refer to your email below.
>
> Please note that our fiber offers are meant for a better experience.
>
>
>
> The round trip delay (PING or latency) is beyond the control of MT due to
> the fact the servers are located globally and the routing of traffic is
> dynamic on the global Internet backbone.
>
>
>
> Relying on your kind understanding.
>
>
>
> Kind Regards,
>
> Mrs Quenette
>
>
>
> ------------------------------
> *From:* Contact [contact_at_orange.mu
> <javascript:_e(%7B%7D,'cvml','contact_at_orange.mu');>]
> *Sent:* Friday, October 23, 2015 7:41 AM
> *To:* contact
> *Subject:* Fw: Latency Test with www.facebook.com
>
>
>
> Sent from my BlackBerry 10 smartphone.
> *From: *Shelly Hermia Bhujun <shelly_hermia_at_hotmail.com>
> <javascript:_e(%7B%7D,'cvml','shelly_hermia_at_hotmail.com');>
> *Sent: *Thursday, 22 October 2015 20:48
> *To: *contact_at_orange.mu
> <javascript:_e(%7B%7D,'cvml','contact_at_orange.mu');>
> *Cc: *mauritius-internet-users_at_lists.elandnews.com
> <javascript:_e(%7B%7D,'cvml','mauritius-internet-users_at_lists.elandnews.com');>
> *Subject: *Latency Test with www.facebook.com
>
> Dear Sir,
>
> I was wondering if you could provide me with an explanation regarding the
> following observation. I ran a diagnostic test on www.facebook.com
> <https://mail.mauritiustelecom.com/owa/UrlBlockedError.aspx> and I got a
> warning about the latency (654.0ms). I am using a 10Mb FTTH connection from
> Orange.
>
> Kind regards,
> Shelly Hermia Bhujun
>
>
>
>
>
Received on Thu Nov 05 2015 - 18:48:53 PST