Re: Airbox - Current Month & First Month Free

From: Benoit Gentil <>
Date: Wed, 5 Aug 2015 00:52:01 +0400

Hi SM,

On 5 August 2015 at 00:18, S Moonesamy <> wrote:

> If I understood the above correctly, your phone was also not working for
> more than 72 hours. You may be eligible for a refund for the period during
> which the phone service was not working.

Yes I confirm, the phone was also not working for the period.

> It is a problem when you rely on the phone service and it is not available
> during an emergency. Is it the responsibility of the ICTA to ensure that
> the telephone company provides an acceptable level of service?

Yes, according to ICTA, the telephone companies and ISPs should provide an
acceptable level of service.

Best Regards,
Received on Tue Aug 04 2015 - 20:52:14 PST

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