Dear Mr. Goder,
We regret and apologize for the delay in contacting you and any inconvenience caused.
Please note that I am verifying with the relevant department for a feedback on your application.
I shall then contact the team that monitors installation so that they call you as soon as possible.
Our team and myself remain available and will gladly assist in case you require any assistance.
We wish you a goodnight and great upcoming experience with Airbox.
Kind Regards,
Deeya Banee
Customer Experience Operator
Emtel Ltd.
Mobile: +230 5 422 0785
Sent from my Emtel Smart Device
This email and all contents are subject to the following Disclaimer:“<
http://www.emtel.com/email-disclaimer.php>”-----Original Message-----
From: Ish Sookun [mailto:ish_at_hacklog.in]
Sent: Wednesday, July 1, 2015 11:02 AM
To: Deeya Banee
Cc: mauritius-internet-users_at_lists.elandnews.com
Subject: Re: Emtel Airbox, the 5 days
Dear Ms Banee,
You mentioned on 28 June 2015 that you have contacted the "concerned department" and you will revert back to me in the shortest possible delay. I did not hear anything afterwards.
I notified you earlier that I made my application on 19 June 2015 and I asked whether applications are handled on a first-come-first-serve basis or villages are last in the list.
It's been now 11 days and I am still waiting while a colleague who made the application on 29 June 2015 received today an SMS [1] from Emtel notifying him that he will be contacted in the "shortest possible time"
for an installation appointment. My colleague lives at Beau Bassin.
I am thus pushed to believe on the strategy whether I will have to wait till Emtel receives more applications from Providence before their installation team decides to contact me.
[1]
http://hacklog.in/wp-content/uploads/2015/07/emtel_airbox.jpg
Regards,
--
Ish Sookun
- Geek by birth, Linux by choice.
- I blog at HACKLOG.in.
https://twitter.com/IshSookun ^^ Do you tweet?
Received on Wed Jul 01 2015 - 19:06:31 PST
