Re: Honest feedback about m.govmu.org

From: S Moonesamy <sm+mu_at_elandsys.com>
Date: Fri, 22 May 2015 03:47:09 -0700

Dear Sir/Madam,
At 01:09 22-05-2015, Ish Sookun wrote:
>After a presentation done by Dr. Soobron at a workshop[1] by the
>National Computer Board on Monday 18 May 2015, I raised an issue
>pertaining to logging on the Government portal using a mobile
>device. I was asked to report the same by calling some Government
>"call centre". Sadly, phone calls are expensive while emails are free.
>
>The situation is that when I enter my login credential it fails and
>prompts me to enter the correct captcha[2]. However, there is no
>captcha challenge displayed.
>
>On the mobile version homepage[3] there is a link to effect payment
>online. When I click on the link it redirects to a non-existant gov.mu url.
>
>The homepage has poor user experience. The page stops at the bottom
>of my screen and I cannot scroll further down. Therefore to read
>more from the homepage I will need a bigger screen.
>
>I hope this feedback is recorded and that I receive an update on the fix.

I attended the presentation which Dr Soobron, Acting Director of the
Central Informatics Bureau, gave at a workshop on Monday. I asked Dr
Soobron whether the Government adheres to any technical
specifications (standards). The reply I received is that the
technical standards are documented in tender documents. Are there
any technical specifications which m.govmu.org adheres to?

Mr Sookun attempted to sign in [1] on the mobile version of the
Government Portal. The screenshot [1] shows that a non-standard TCP
port was being used. Is there a standard which specifies that there
should be a CAPTCHA on a web form designed for user login? Why is it
that there isn't any CAPTCHA for https://mail.govmu.org/owa/auth/logon.aspx ?

Regards,
S. Moonesamy

1. http://hacklog.in/wp-content/uploads/2015/05/govmu-org-mobile-no-captcha.jpg
Received on Fri May 22 2015 - 10:47:32 PST

This archive was generated by hypermail 2.3.0 : Fri May 22 2015 - 10:54:06 PST