Hey
On Mon, Apr 27, 2015 at 7:56 PM, S Moonesamy <sm+mu_at_elandsys.com> wrote:
> Hello,
> At 01:22 25-04-2015, Appadoo Dave wrote:
>
>> I have a latency of 90-150 ms during the day to SEA servers.
>> During 'peak' hours, the routing to those servers gets messed up and
>> Orange tells me they cannot change or reroute my IP.
>> What are some solutions or is there any way to get orange to reroute my
>> connection to the sea servers?
>> To SEA servers, I get routed through EU west hops then to SEA servers
>> making the latencies jump to 450+ ms. Orange customer hotline tells they
>> don't change any route; they can only reset my connection.
>>
>
> In your comment above you asked about rerouting your connection to the
> servers. It is unlikely that an Internet Service Provider would agree to
> do that. I read the feedback at
> https://twitter.com/Azezezaaa/status/592270259551399936 The latency to
> sgp-1.valve.net is currently 83 ms:
>
> PING sgp-1.valve.net (103.28.54.1): 56 data bytes
> 64 bytes from 103.28.54.1: icmp_seq=0 ttl=55 time=82.878 ms
> 64 bytes from 103.28.54.1: icmp_seq=1 ttl=55 time=82.159 ms
> 64 bytes from 103.28.54.1: icmp_seq=2 ttl=56 time=82.333 ms
> 64 bytes from 103.28.54.1: icmp_seq=3 ttl=56 time=82.042 ms
> 64 bytes from 103.28.54.1: icmp_seq=4 ttl=56 time=84.093 ms
> --- sgp-1.valve.net ping statistics ---
> 5 packets transmitted, 5 packets received, 0.0% packet loss
> round-trip min/avg/max/std-dev = 82.042/82.701/84.093/0.752 ms
>
>
Seems like they did fix my connection; I received a call from their hotline
and was asked what kind of problem I was facing. Told them to do a forward
trace to the above mentioned server, and to fix and choose the correct
path. Some hours later, my connection got reset and I'm getting a ping of
~100 ms compared to a past horrid >400~ ms to sgp-1.valve.net.
There is only one person complaining about a problem which affects gaming.
> The problem might be fixed if there were more people interested in finding
> a solution.
>
> Regards,
> S. Moonesamy
>
>
I had a small chat with the person managing their twitter account at the
moment, and it was mentioned that they did try to help in the past, but a
certain individual went to the ICTA and that matter "blew in their face".
I personally find it weird with one individual going to the ICTA means that
the ISP will be reluctant to help other customers; since helping customers
will be one way to prevent them from contacting the ICTA in the first place.
Well, there are other persons complaining about this problem.. on facebook,
which sounds more of a rant/tantrum than a complaint tbh.
For now, I'm trying to get in touch with other gamers having this latency
problem and having them contact the company hosting the sgp-1.valve.net server
to figure out whether the latency problem is on their end or our local
ISP's.
Cheers,
EVad
Received on Mon Apr 27 2015 - 18:17:30 PST