RE: www.devconmru.org

From: Irshaad Abdool <irshaad_abd_at_hotmail.com>
Date: Wed, 25 Mar 2015 23:33:43 +0400

Hi;
In that particular case; If a 'normal user' - somebody who doesn't know about HTTPS - encounters such problem, he/she will call a technician; who will (1) Reboot the PC (2) Switch Browser(3) Reboot the Livebox
And then will tell the user that it is beyond the scope of his home network; most technicians won't do any of the tests that you guys did.
The technician will then advise the user to call the famous Technical Support number of that ISP..Here too problems come,
1. Will the agent understand the problem?2. Will they file a complaint for one website not working? 3. How will they solve the problem? - For this the tech guy will solve same; can ignore the question.
Well..
Regards;
P.S: The technician will take around Rs. 500 for only the 'diagnostics'.

M Irshaad Abdoolwww.irshaad.me | www.blog.irshaad.mefacebook.com/abdoolirshaad

> Date: Wed, 25 Mar 2015 12:21:02 -0700
> To: mscc_at_kirstaetter.name; mauritius-internet-users_at_lists.elandnews.com
> From: sm+mu_at_elandsys.com
> Subject: Re: www.devconmru.org
>
> Hi Jochen,
> At 12:08 25-03-2015, Jochen Kirstaetter wrote:
> >ISP problem then...
>
> One of the reasons why this mailing list was set up was to discuss
> about internet issues in Mauritius. I'll use www.devconmru.org as an example:
>
> PING devconmru.org (80.81.247.25): 56 data bytes
> 10 packets transmitted, 0 packets received, 100.0% packet loss
>
> The reply from www.devconmru.org is that it is an ISP problem. Most
> people in Mauritius use that ISP. What will a user in Mauritius do?
>
> Regards,
> S. Moonesamy
>
>
                                               
Received on Wed Mar 25 2015 - 19:33:59 PST