Hello SM,
2015-03-22 22:53 GMT+04:00 S Moonesamy <sm+mu_at_elandsys.com>:
>
>
> I looked at the software before I wrote my previous message. An engineer
> with ISP exposure will not grasp all the technologies. It is not easy to
> know some software when the person has to read the entire source code to
> understand it.
I know you need to peek into code some times to better understand a
software. I had to go through RFCs to better understand the functionalities
of some applications and the standard they follow. If a sysadmin isn't
comfortable with tracing applications, understanding memory addressing and
all, then problem solving is incomplete. Solving a problem doesn't mean
"reboot the machine".
> The estimates which you sent lists Rs 1,820,000 for wages. Are you
> assuming that the persons will have the knowledge to fix any software,
> hardware or network problem within a week of being hired?
I am not assuming anyone would start fixing problems from the first week.
What I sent you is a cost breakdown and not a full proposal. The latter
should include a proper framework for running .mu including development,
staging and production servers. If a re-delegation is happening, it is not
overnight that you migrate the services. There should be a minimum period
agreed for the the persons to set up the infrastructure and thoroughly test
and document the same. Documentation is key to a healthy infrastructure.
Migration can happen partially if a proper roadmap is followed. I believe
by the time the persons have participated in the migration processes, yes,
they should be able to solve hardware or network problems as they crop up.
The word "any" is ambiguous though. I mentioned in my earlier email that
for someone with good problem solving skills it shouldn't be an issue
switching from one software to another.
Besides problem solving is not everything; the time taken to identify &
solve a problem is most important. If you find a bug in a software, you
will analyze the behaviour and patch it. However, if your services are
slowed down or come to a still, it's a different scenario.
When a multi-million company's head of IT calls you and says their services
are down and you got only 15 mins to get those up & running, your neurons
have to race against time. It's exciting :-)
> I have hired people and my experience is that it is very rare to find
> people who can do that.
>
It depends on whom you hired. Maybe you hired a network engineer to code a
plugin that would collect memory usage data, a software developer to manage
your network or a sysadmin to develop the front-end of your webpage ;-)
I have seen managers being disappointed after hiring people and expecting
they'd be a "jack of all trades".
Regards,
Ish Sookun
*- Geek by birth, Linux by choice.*
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Received on Sun Mar 22 2015 - 19:56:57 PST