Dear Miss/Mrs Bhatoolaul,
Thank you for your prompt reply and for doing the necessary to fix the slow Internet connection. I appreciate it. My Internet connection is working fine for the moment. I will surely contact you in case it deteriorates.
I am adding the Mauritius Internet Users on copy.
Thank you again.
Kind regards,
Shelly Hermia Bhujun
From: contact_at_telecom.mu
To: shelly_hermia_at_hotmail.com
Subject: Re: Slow Internet Connection
Date: Thu, 1 Sep 2016 09:10:35 +0000
Dear Mrs Bhujun
I refer to your mail below and our telephone conversation.
Kindly note your volume allowance has been renewed to 75 GB.
If the problem of slow connection persist, you can send us a speed test for further investigation.
Regards
Aruna Bhatoolaul
From: Shelly Hermia Bhujun <shelly_hermia_at_hotmail.com>
Sent: Thursday, September 1, 2016 12:18 PM
To: contact
Subject: RE: Slow Internet Connection
Thank you. My landline number is 433 0289.
Kind regards,
Shelly Hermia Bhujun
Envoyé à partir de mon Windows Phone
From:
contact
Sent:
9/1/2016 10:19 AM
To:
Shelly Hermia Bhujun
Subject:
Re: Slow Internet Connection
Dear Mrs /Miss Bhujun
We acknowledge receipt of your mail below.
Kindly provide us your land line number for further investigation.
Regards
Aruna Bhatoolaul
From: Shelly Hermia Bhujun <shelly_hermia_at_hotmail.com>
Sent: Wednesday, August 31, 2016 8:37 PM
To: contact
Cc: mauritius-internet-users_at_lists.elandnews.com
Subject: Slow Internet Connection
Dear Telecom,
I am currently using a MyT package of 10Mbps hoping that my Internet experience would get better with La Fibre and based on what has been advertised so far in Mauritius. Unfortunately, I find my Internet connection disappointing (see screenshot attached). It
is a torture to use 80Kbps, I thought it was 'unlimited' but again, that was just the advertisement. Could you please advise on what can be done to fix the issue apart from upgrading my Internet package?
I am copying the Mauritius Internet Users mailing list.
Kind regards,
Shelly Hermia Bhujun
Received on Thu Sep 01 2016 - 16:50:09 PST