Packet loss to Philippines/HK

From: Loganaden Velvindron <loganaden_at_gmail.com>
Date: Sat, 20 Aug 2016 17:25:38 +0400


Dear Orange,

It appears that there is a lot of packet loss to servers going through
the Philippines and Hong Kong:

An estimates 22% packet loss:

202.137.115.7
PING 202.137.115.7 (202.137.115.7): 56 data bytes
64 bytes from 202.137.115.7: icmp_seq=0 ttl=54 time=322.257 ms
64 bytes from 202.137.115.7: icmp_seq=2 ttl=54 time=326.274 ms
64 bytes from 202.137.115.7: icmp_seq=3 ttl=54 time=327.062 ms
64 bytes from 202.137.115.7: icmp_seq=5 ttl=54 time=326.505 ms
64 bytes from 202.137.115.7: icmp_seq=6 ttl=54 time=326.190 ms
64 bytes from 202.137.115.7: icmp_seq=7 ttl=54 time=325.223 ms
64 bytes from 202.137.115.7: icmp_seq=8 ttl=54 time=326.640 ms
64 bytes from 202.137.115.7: icmp_seq=9 ttl=54 time=325.344 ms
64 bytes from 202.137.115.7: icmp_seq=10 ttl=54 time=328.882 ms
64 bytes from 202.137.115.7: icmp_seq=12 ttl=54 time=324.994 ms
64 bytes from 202.137.115.7: icmp_seq=13 ttl=54 time=325.972 ms
64 bytes from 202.137.115.7: icmp_seq=14 ttl=54 time=326.559 ms
64 bytes from 202.137.115.7: icmp_seq=17 ttl=54 time=326.579 ms
64 bytes from 202.137.115.7: icmp_seq=18 ttl=54 time=322.254 ms
64 bytes from 202.137.115.7: icmp_seq=19 ttl=54 time=325.690 ms
64 bytes from 202.137.115.7: icmp_seq=20 ttl=54 time=327.371 ms
64 bytes from 202.137.115.7: icmp_seq=21 ttl=54 time=325.747 ms
--- 202.137.115.7 ping statistics ---
22 packets transmitted, 17 packets received, 22.7% packet loss
round-trip min/avg/max/std-dev = 322.254/325.855/328.882/1.584 ms

Can you please investigate and fix the problem.

Kind regards
Received on Sat Aug 20 2016 - 13:25:53 PST

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