Re: Embarrassing situation with .MU domain restoration

From: Benoit Gentil <benoit_at_fodytechnologies.com>
Date: Wed, 1 Jul 2015 20:04:33 +0400

Hi,

Now best of all, the normal domain life cycle is not being respected
anymore as the .MU registry is preventing expired domain names from being
purged automatically. It looks like the registry is taking the registrants
hostage and wants them to pay the expensive restoration fees if ever they
change mind.

Best Regards,
Benoit
On 1 Jul 2015 18:29, "Benoit Gentil" <benoit_at_fodytechnologies.com> wrote:

> Hi,
>
> We are a .MU registrar and one of our clients have recently requested the
> domain restore of his .MU domain name as it has expired since 31 October
> 2014. The client paid 3 times the cost of the domain name as restoration
> fees + 2 years of renewal fees.
>
> The registry automated system accepted the request of restoration at the
> standard price and the domain has been restored and renewed till 31 October
> 2016.
>
> Now the registry sent us an email saying that they have refunded the
> restoration and renewal fees as the domain is beyond the restoration grace
> period and therefore they are asking for 1,500 USD + the renewal fees to
> restore the domain.
>
> I'm now in an embarrassing situation with our client who have paid this
> restore at standard price.
>
> Best Regards,
> Benoit
>
Received on Wed Jul 01 2015 - 16:04:47 PST