Hello All,
An update on the matter.
I was contacted by ICTA via phonecall. They explained to me that my
complaint has been sent to Orange, and Orange has not replied to them yet.
They are waiting for Orange's reply.
I sent an email to ask if Orange is under any lawful obligation to reply to
ICTA on complaints by unhappy customers. I also asked by mail to ICTA
to explain
to me how is an ISP allowed to sell two packages who's speeds differ by a
factor of 20, and have almost the same price tag?
It has now been 48days since my complaint. Nothing has been done to solve
my problem. I have sent a reminder to ICTA today.
Thanks and Regards,
*RAMGOLAM Sandeep*
*Front-end Developer - Designer - Web Enthusiast - Gamer**Website :*
barfii.net <
http://www.barfii.net>
On 17 May 2015 at 23:12, S Moonesamy <sm+mu_at_elandsys.com> wrote:
> Hi Ish,
> At 10:30 17-05-2015, Ish Sookun wrote:
>
>> What could drive the Cabinet to take such a decision?
>>
>
> It is likely based on advice from the Ministry of Technology,
> Communication and Innovation.
>
> From what you wrote above it appears that the decision was totally in
>> favour of Internet Service Providers and not in favour of consumers.
>>
>
> Yes.
>
> What is the role of the Competition Commission of Mauritius in such
>> matters?
>>
>
> The Competition Commission of Mauritius can take action if there are
> complaints about anti-competitive practices and it finds that there are
> anti-competitive practices. The decision prevents the Competition
> Commission of Mauritius from taking action.
>
> Regards,
> S. Moonesamy
>
>
Received on Wed Jun 24 2015 - 16:22:46 PST