Re: Emtel Airbox Packages

From: DR <mailinglist_at_shoponline.mu>
Date: Sun, 21 Jun 2015 18:37:08 +0400

ps: and....please forward my reply to both the "Emtel Corporate Account
Executive" but, more importantly, the CEO too! :)


On 21/06/2015 18:01, DR wrote:
> Oh come on Jochen!
>
> Yes.. humans like me. Exactly. When, all that you do all day is pick
> up the phone and answer a specific set of questions, all written on an
> "answer sheet". And when a new product comes out, naturally there is
> also an "answer sheet" for that particular product (they didn't plan
> this release overnight). And when, even if you don't know (precisely
> because we're still human), you FIND OUT... then I don't expect to be
> told the wrong answer.
>
> And another thing. My company releases features on our own products
> too (ie our platform). Try ringing my guys up and see if you get a
> wrong reply. We're only 5 people here with a budget probably much less
> than one of an Emtel's director's car. Nobody has to ring us up and
> "speak to the right people" here. When the "wrong person" picks up our
> phone, they DIRECT you to the "right people".
>
> And that's my point Jochen.. and I think it's a perfectly valid point
> at that
>
> Dhiruj :)
>
>
> I don't classify this as an emotional outburst.
>
> On 21/06/2015 13:51, Jochen Kirstätter wrote:
>> Hi Dhiruj,
>>
>> Those people are also humans like you, and errors may happen...
>>
>> Anyway, there will be an Airbox for corporate coming (soon). And what
>> are you ranting about 3-5x prices when there is no official
>> information or even a product yet? Totally uncontrolled and
>> ridiculously erratic reaction on your side. Sorry man, but that's
>> just not the right behaviour to show to the rest of the world and
>> having stored in a public archive!
>>
>> Well, just saying, and maybe some golden advice: Speak to the RIGHT
>> PEOPLE!
>> Emtel has its on own department for corporate/business customers, and
>> the showroom employees might not be the right ones to talk to about
>> such inquiries.
>>
>> PS: I forwarded your "emotional outburst" to an Emtel Corporate
>> Account Executive...
>>
>> Chill out, dude! Cheers!
>>
>> --
>> Kind regards, Jochen
>>
>> Founder of Mauritius Software Craftsmanship Community
>> http://www.meetup.com/MauritiusSoftwareCraftsmanshipCommunity/
>
Received on Sun Jun 21 2015 - 14:37:33 PST

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