Hi all
One small question
Is fiber option available everywhere
in the east for example
On 6 May 2015 02:53, "Pramod Teewaree" <prteewaree_at_gmail.com> wrote:
> Hello Nadim,
>
> Indeed when the technicians come to install the new fibre equipments, you
> do not immediately get the myT la Fibre upgraded package. To upgrade the
> package to La Fibre you will have to personally make a request or maybe
> wait for them to call you.
>
> In my case after the installation of the equipments, I waited a few days
> (2 days) then I went to the Orange stand (I went to Ebene intermart) and
> requested them to upgrade my subscription to La Fibre preserving my Bouquet
> Explorer (the earlier Rs 50 package), they did some updates to my account
> through their system.
>
> In the evening when I got home, I noticed that my subscription was
> upgraded to La Fibre 10 Mbps. :) I am from Triolet.
>
> Well this was my satisfactory experience. ;)
>
> Advice from Technician : One thing we should take care is never to fold
> the Fibre Optic cables too much else they might break.
>
> Best Regards,
>
> Pramod
>
> Pramod R. Teewaree
> (http://pramoduniverse.com)
>
> On Tue, May 5, 2015 at 9:28 PM, Mohammad Nadim <nadim.attari_at_gmail.com>
> wrote:
>
>> Hello,
>>
>> Some 2 weeks ago, I requested Orange to change my internet from my actual
>> MyT (512K) to FTTH. Today technicians came (contractors, not MT) and
>> installed the new equipments. It took them around 1 hour.
>>
>> The first thing I did was to test the speed (speedtest.net). Formerly I
>> used to have 0.99 Mbps down speed and today I've having between 1.5 to 2
>> Mbps. I was not happy of course and went to complain to the nearly customer
>> service - I need ~10Mbps.
>>
>> They told me the following:
>>
>> - I am still on 512K in their books (I have an improvement in speed
>> though)
>> - I'll be paying the same monthly amount
>> - What they did today was only "*migration*" (from MyT to FTTH)
>> - MT shall phone me some times later to ask me whether I want to opt
>> for any fibre packages (10M 50GB, 10M unlimited, 20M 100GB, 30M 150GB)
>> - If yes, and for example I opt for 10M 50GB, I'll pay Rs949/mo
>> instead of actual amount (Rs750+VAT)
>> - Else I'll remain on the 512K package (technically an improvement
>> in internet speed, but same actual monthly amount)
>>
>> Best regards,
>> Nadim Attari
>>
>
>
Received on Wed May 06 2015 - 05:47:48 PST