Re: On my internet rollercoaster

From: S Moonesamy <sm+mu_at_elandsys.com>
Date: Sun, 14 May 2017 04:21:39 -0700


Hi Emmanuel,
At 02:05 14-05-2017, EMMANUEL MATHIEU ROLAND CALOTTE wrote:
>Yeah, I live in Midlands near Curepipe. And in
>the South its at Plein Bois near L'escalier.
>
>Prioritizing areas with issues is less important
>than areas with lots of people. In other words,
>in my opinion, quality of service is less important than money.

According to the national regulator for the ICT
sector: "the onus is on the consumers to use all
available means at their disposal to resolve any
complaint or dispute with their operator, or
service provider based on the terms of contract
or service level agreement". The regulator
recommends that the consumers "provide evidence
that they have indeed sought redress vis à vis the operator".

Regards,
S. Moonesamy
Received on Sun May 14 2017 - 11:22:18 PST

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