Re: Email landing in Junk

From: Cédric Poottaren <cedric_at_jcplaboratory.org>
Date: Mon, 14 Dec 2015 07:03:15 +0000

Hi S.M, Yash, Shelly,
I have the same problem too. Yes, setting up a rule should solve it.
However, I noticed that this problem only affects e-mails from Shelly. Not all of them though.

Regards,Cédric
Sent from Outlook Mobile




On Tue, Dec 8, 2015 at 12:42 PM -0800, "S Moonesamy" <sm+mu_at_elandsys.com> wrote:





Hi Yash,
At 10:43 08-12-2015, Yash Maudhoo wrote:
>It seems that I am having an issue with my mailbox. Some of MIU
>emails are landing in my 'Junk' Folder. If you take a close look at
>the screenshot[1], every thread that Miss Shelly posted or replied
>to was marked as Junk. Anyone else having this issue? Are the emails
>sent by her failing to pass Microsoft screening checks? If so, what
>could be the reasons and how can this issue be solved?

Yes, the emails must be failing the Microsoft screening
tests. Shelly provided some advice about how to stop the emails from
being marked as junk. You could also create a "rule" in your webmail
to move the messages to a specific folder.

The reason is the antispam at hotmail.com is identifying valid emails as spam.

Regards,
S. Moonesamy
Received on Mon Dec 14 2015 - 07:03:29 PST