Re: Complaint Mr. Ramgolam - MyT package

From: Sun <>
Date: Thu, 6 Aug 2015 16:32:07 +0400

Dear Mr Bhoopendrasingh,

Your email regarding the above refers.
> As stated in our email dated 20th July 2015, the Authority reiterates that
> according to Mauritius Telecom, Fibre to the Home (FTTH) infrastructure is
> unfortunately not present in your locality.
> For more information regarding the deployment of the said service in your
> region, you are kindly requested to liaise with your service provider.
> Thank you.

As explained multiple times in previous emails, my complaint has nothing to
do with the availability of La Fibre in my locality. The issue is with the
price of my subscription, which is clearly unfair. I suggest you read the
complaint again and provide me with a valid answer. I reiterate that I am
unsatisfied with the answer provided by ICTA via you and I feel that my
case is being severely neglected.

It is also sad to see that it took you more than two weeks to quote the
same email and still not investigate my complaint further.

Is ICTA refusing to investigate the actual complaint?

Thanks and Regards,

*RAMGOLAM Sandeep*

*Front-end Developer - Designer - Web Enthusiast - Gamer**Website :* <>
Received on Thu Aug 06 2015 - 12:32:40 PST

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