Hello All,
Unfortunately some regions are completely neglected and are not even in the
plans to get LaFibre. I was told by a MT technician that my region is not
included in the 2015-2016 planning for fibre installation. So I have to pay
Rs750+vat for a 512K connection while other are getting *TWENTY TIMES* this
speed for only 100RS more.
I want to make a formal complaint about that, which authority should I
contact?
Thanks and Regards,
*RAMGOLAM Sandeep*
*Front-end Developer - Designer - Web Enthusiast - Gamer**Website :*
barfii.net <
http://www.barfii.net>
On 6 May 2015 at 09:53, chitz <chittra.03_at_gmail.com> wrote:
> Thanks Nadim
> On 6 May 2015 03:50, "Mohammad Nadim" <nadim.attari_at_gmail.com> wrote:
>
>> Hello,
>>
>> Find here whether your area is covered or not.
>> http://lafibre.myt.mu/couverture-lafibre.php
>>
>> Regards,
>> Nadim Attari
>>
>> On 6 May 2015 at 09:47, chitz <chittra.03_at_gmail.com> wrote:
>>
>>> Hi all
>>>
>>> One small question
>>>
>>> Is fiber option available everywhere
>>> in the east for example
>>> On 6 May 2015 02:53, "Pramod Teewaree" <prteewaree_at_gmail.com> wrote:
>>>
>>>> Hello Nadim,
>>>>
>>>> Indeed when the technicians come to install the new fibre equipments,
>>>> you do not immediately get the myT la Fibre upgraded package. To upgrade
>>>> the package to La Fibre you will have to personally make a request or maybe
>>>> wait for them to call you.
>>>>
>>>> In my case after the installation of the equipments, I waited a few
>>>> days (2 days) then I went to the Orange stand (I went to Ebene intermart)
>>>> and requested them to upgrade my subscription to La Fibre preserving my
>>>> Bouquet Explorer (the earlier Rs 50 package), they did some updates to my
>>>> account through their system.
>>>>
>>>> In the evening when I got home, I noticed that my subscription was
>>>> upgraded to La Fibre 10 Mbps. :) I am from Triolet.
>>>>
>>>> Well this was my satisfactory experience. ;)
>>>>
>>>> Advice from Technician : One thing we should take care is never to fold
>>>> the Fibre Optic cables too much else they might break.
>>>>
>>>> Best Regards,
>>>>
>>>> Pramod
>>>>
>>>> Pramod R. Teewaree
>>>> (http://pramoduniverse.com)
>>>>
>>>> On Tue, May 5, 2015 at 9:28 PM, Mohammad Nadim <nadim.attari_at_gmail.com>
>>>> wrote:
>>>>
>>>>> Hello,
>>>>>
>>>>> Some 2 weeks ago, I requested Orange to change my internet from my
>>>>> actual MyT (512K) to FTTH. Today technicians came (contractors, not MT) and
>>>>> installed the new equipments. It took them around 1 hour.
>>>>>
>>>>> The first thing I did was to test the speed (speedtest.net). Formerly
>>>>> I used to have 0.99 Mbps down speed and today I've having between 1.5 to 2
>>>>> Mbps. I was not happy of course and went to complain to the nearly customer
>>>>> service - I need ~10Mbps.
>>>>>
>>>>> They told me the following:
>>>>>
>>>>> - I am still on 512K in their books (I have an improvement in
>>>>> speed though)
>>>>> - I'll be paying the same monthly amount
>>>>> - What they did today was only "*migration*" (from MyT to FTTH)
>>>>> - MT shall phone me some times later to ask me whether I want to
>>>>> opt for any fibre packages (10M 50GB, 10M unlimited, 20M 100GB, 30M 150GB)
>>>>> - If yes, and for example I opt for 10M 50GB, I'll pay Rs949/mo
>>>>> instead of actual amount (Rs750+VAT)
>>>>> - Else I'll remain on the 512K package (technically an
>>>>> improvement in internet speed, but same actual monthly amount)
>>>>>
>>>>> Best regards,
>>>>> Nadim Attari
>>>>>
>>>>
>>>>
>>
Received on Wed May 06 2015 - 09:03:08 PST