So far, Morimode has a management problem; by not properly managing a
"giveaway campaign", not posting a giveaway item (haven't proven they did),
not replying a valid giveaway winner's email query, getting excited over a
simple email enquiry, blocking people on Twitter, threatening people with
legal tantrums.
I didn't know in 4 months companies lose so much information about
potential customers that they can't track items they have posted. 19
January till 17 April indeed looks like ages now.
Could the Giveaway be simply a marketing scam? I don't know, I can't say. I
can only speculate over the current behaviour of the company following an
announcement made on a social network platform.
Regards,
On Thu, Apr 16, 2015 at 9:32 PM, Ajay R Ramjatan <ajay.ramjatan_at_gmail.com>
wrote:
> I think the Mauritius Post would know if the parcel was delivered or not.
>
> On Thu, Apr 16, 2015 at 9:16 PM, Shelly Hermia Bhujun <
> shelly_hermia_at_hotmail.com> wrote:
>
>> Hello,
>>
>> Am sorry but why would i bother sending you a mail if the parcel was
>> successfully received? How can i know that Morimode did send the parcel by
>> post? Why didn't you reply my mail (the one i sent to enquire about the
>> parcel status)?
>>
>> Thank you.
>>
>> ------------------------------
>> From: info_at_morimode.com
>> To: ishwon_at_openSUSE.org
>> CC: sm+mu_at_elandsys.com; shelly_hermia_at_hotmail.com;
>> mauritius-internet-users_at_lists.elandnews.com
>> Subject: RE: Morimode i want my giveaway prize!!
>> Date: Thu, 16 Apr 2015 10:05:38 -0700
>>
>>
>> Dear All,
>>
>> We appreciate your concern and taking the time to discuss the issue.
>> Unfortunately, due to the past time frame, we are unable to locate the
>> missing parcel or make sure that Ms Bhujun really didn't receive it.
>>
>> Thanks and regards
>> Morimode
>>
>>
>> -------- Original Message --------
>> Subject: Re: Morimode i want my giveaway prize!!
>> From: Ish Sookun <ish_at_hacklog.in>
>> Date: Thu, April 16, 2015 7:49 am
>> To: info_at_morimode.com
>> Cc: S Moonesamy <sm+mu_at_elandsys.com>, Shelly Hermia Bhujun
>> <shelly_hermia_at_hotmail.com>,
>> "mauritius-internet-users_at_lists.elandnews.com"
>> <mauritius-internet-users_at_lists.elandnews.com>
>>
>> Dear Morimode,
>>
>> It is also customary that when replying to someone from a general enquiry
>> email (e.g info_at_...) you could sign it with a name to allow the other
>> person know if it is Mr Wagner, himself, or someone else replying "on
>> behalf".
>>
>> Besides, I suppose you didn't notice that the email was actually copied
>> to a public mailing list which describes it as "Mauritius Internet Users".
>> Do you know what is a public mailing list? Well, this particular one is a
>> channel where Internet users of Mauritius discuss about Internet in
>> Mauritius, to be short and simple.
>>
>> So, some time back which you happen to recall as being 4 months ago,
>> Morimode[1] made announcement on Twitter (which runs on the Internet) and
>> involved people in Mauritius. The person involved didn't receive any
>> response though Morimode committed to something (I believe your company
>> assumes a "public announcement" as a commitment, if not then maybe you
>> should explain me your level of seriousness about such an announcement).
>> The said person contacted Morimode and there was no positive reply. Thus
>> she turned towards asking people on Internet channels, which isn't a crime
>> (I guess false advertisement is though).
>>
>> You mention about Giveaway policy. Was the same attached to the Giveaway
>> announcement of December?
>>
>> Someone questioned you in a polite manner and copied the email to a
>> journalist who actually wrote about your company profile. I find it normal
>> since the person quoted his article.
>>
>> You mention a possible post office loss? Can you provide an evidence of
>> the item posted to the person's address? If not, I will assume Morimode
>> never posted the same.
>>
>> Concerning your legal threats, well, I welcome you to contact your legal
>> advisors on the matter.
>>
>> As a concerned person on matters happening on the Internet in Mauritius,
>> I shall expect your stand on this particular matter in the following 24
>> hours. I do not doubt the hard work of your team but your reply with legal
>> threats just sends a totally negative image on the same. I shall therefore
>> await your stand on your commitment on the Giveaway announcements or if
>> truly (if proven) the package was lost in transit. The latter could have
>> been politely communicated to Ms Bhujun upon her initial queries but sadly
>> Morimode failed to do so.
>>
>> [1] https://twitter.com/morimodeMRU
>>
>> Regards,
>>
>> On Thu, Apr 16, 2015 at 5:16 PM, <info_at_morimode.com> wrote:
>>
>> Dear Mr/Ms Moonesamy,
>>
>> First of all, we would appreciate you introducing yourself and providing
>> us with your profession, as it is customary when contacting someone for the
>> first time.
>>
>> Secondly, if you are a journalist, as we suspect you might be, you should
>> know that direct false accusations in the written form can have legal
>> consequences for yourself personally, and also the company on whose behalf
>> you are writing this email.
>>
>> And lastly, Morimode did host a Giveaway in December 2014 and January
>> 2015. All the winners were notified and their gifts sent. It is surprising
>> that this issue is brought up more than 4 months later; and after such a
>> long period where we cannot provide more details on the matter.
>>
>> We cannot, however, be held accountable for any post office loss. And we
>> do reserve the right not to reward the individuals who did not comply with
>> our Giveaway policy.
>>
>> We would appreciate that this matter is put to rest, and if any form of
>> public disrespect is made towards our hard-working team, it will be
>> followed by legal action.
>>
>> Morimode team is working hard to provide employment for young and
>> creative people in Mauritius, and we will not allow damaging of our public
>> image by accusations made by adolescents.
>>
>> Morimode
>>
>>
>>
>>
>>
>>
>> -------- Original Message --------
>> Subject: Re: Morimode i want my giveaway prize!!
>> From: S Moonesamy <sm+mu_at_elandsys.com>
>> Date: Wed, April 15, 2015 12:23 pm
>> To: info_at_morimode.com
>> Cc: Shelly Hermia Bhujun <shelly_hermia_at_hotmail.com>,
>> mauritius-internet-users_at_lists.elandnews.com, Patrice Donzelot
>> <patrice_at_defimedia.info>
>>
>> Dear Mr Stoic Wagner,
>>
>> I received the following message from an internet user in Mauritius.
>>
>> At 10:41 15-04-2015, Shelly Hermia Bhujun wrote:
>> >What's the next step? O.o' ==' When a company makes an announcement
>> >on social network... it's official right?
>>
>> I read about your company in the news article at
>>
>> http://www.defimedia.info/defi-quotidien/dq-economie/item/67141-profil-d-entreprise-morim-ltd-initier-les-marques-au-marketing-digital.html
>>
>> I assume that a respected company would only make an announcement on
>> a social network if it is able to honour that announcement. In this
>> case Morim Ltd promised a young person a gift on 19 January. I am
>> contacting your company as the gift has not been delivered yet. Will
>> Morim Ltd be delivering the pink tote to Ms Bhujun?
>>
>> Regards,
>> S. Moonesamy
>>
>>
>>
>>
>> --
>> Ish Sookun
>>
>> - Geek by birth, Linux by choice.
>> - I blog at HACKLOG.in.
>>
>> https://twitter.com/IshSookun ^^ Do you tweet?
>>
>>
>
--
Ish Sookun
- Geek by birth, Linux by choice.
- I blog at HACKLOG.in.
https://twitter.com/IshSookun ^^ Do you tweet?
Received on Thu Apr 16 2015 - 20:26:49 PST